How can we help?
Most viewed articles
How do I log into my account?
Once your onboarding is complete, you’re ready to start setting up your team’s workflows on Xenia. Logging in from your desktop To get started, head to app.xenia.team or click ...
Inviting your team to Xenia
Xenia works best when you bring your team in for collaboration. As you add users to your account, your staff members will easily be able to log tasks, track assignments, and com...
Getting your employees logged into Xenia
Once you invite a user to your workspace, they will receive an email and/or SMS text message with a link to setup their account on the Web App or Mobile App. Once their onboardi...
How-To Guide: Work Order Management
Learn how to create, assign, and track work orders with Xenia in less than 90 seconds!
How-To Guide: Creating Operations Templates
Learn how to create & manage logs, inspections, checklists, and SOPs with Xenia!
How-To Guide: Operations Templates Reporting
How to Download Template and Log Reports in Xenia Xenia makes it easy to view recorded data from checklists, procedures, inspections and logs, in multiple ways to maximize insig...
Starting work orders & viewing work order details
Starting a work order on the web app To start a work order, open a work order from the Tasks & Work Orders homepage. Click on the Status dropdown and update the status. Start...
Capturing photos for work orders
With Xenia, documenting issues around your organization is as easy as a few clicks. You can capture an image related to the work order for Assignees & Managers to view by clicki...
Downloading the Mobile / Tablet App
Xenia is available on both the Apple App Store and Google Play Store. Your team can use Xenia on their iPhone, Android phone, and tablets. Download Xenia on your device to get ...
Updating your real-time status
Your real-time status lets your team members know if you’re available to take on work or if you’re away on leave or out of office. This helps bring visibility into everyone’s wo...
How to reset passwords
Forgot your password? Or is someone on your team having trouble accessing their Xenia account? Let's restore access. There are two ways to reset a password in Xenia: Reset your...