The Short Answer
Xenia has a 10 MB limit on document cover images on the web app only. There is no size limit on file uploads (PDFs, videos, docs, or any other file type) on any platform. Storage is unlimited on all paid plans.
Per-File Size Limits
| Upload Type | Web App | Mobile App |
|---|---|---|
| Document cover image | 10 MB (client-side UI only) | No limit |
| Document files (PDF, video, doc, etc.) | No limit | No limit |
| Checklist photos | No limit | No limit |
The 10 MB restriction applies only to document cover images on the web app — it is a client-side UI restriction, not a server-side limit. It does not apply to the actual documents or files you upload. There is no upload size limit for files, PDFs, videos, or any other document type on any platform.
Storage Limits by Plan
| Plan | Monthly Upload Limit | Effective Storage |
|---|---|---|
| Free | ~9.8 MB / month upload throughput | Capped |
| Starter | None | Unlimited |
| Premium | None | Unlimited |
| Unlimited | None | Unlimited |
The Free plan is the only plan with a storage cap — approximately 9.8 MB of upload throughput per month. This is a monthly upload limit, not a cumulative total.
All paid plans (Starter, Premium, and Unlimited) have no storage cap.
What "Upload Throughput" Means for Free Plan Users
The Free plan's ~9.8 MB/month figure counts all uploads across the entire workspace — photos in checklist submissions, document attachments, and file uploads. It is a monthly rolling limit, not a lifetime cap.
Free plan users who regularly attach photos to checklist submissions or upload documents will reach this limit quickly. Upgrading to any paid plan removes the cap entirely.
Frequently Asked Questions
Q: Is there a file size limit when uploading PDFs, videos, or documents in Xenia?
No. There is no upload size limit for files or documents on any platform — web or mobile. Upload files of any size without restriction.
Q: I'm getting an error when trying to set a cover image for a document. Why?
Document cover images are limited to 10 MB on the web app. Use a smaller image file for the cover, or set the cover image from the mobile app where no size restriction applies.
Q: Is there a limit on how many photos I can attach to a checklist submission?
No. There is no limit on the number of photos per submission. Large volumes of photos on a weak internet connection may cause upload delays — if photos are missing after submission, a poor connection at time of upload is the most likely cause.
Q: Our workspace is on a paid plan. Do we need to worry about hitting a storage limit?
No. All paid plans have no storage cap. You can upload files, photos, and documents without hitting any monthly or cumulative limit.
Q: Does the storage limit count each photo and file upload toward the Free plan cap?
Yes — for Free plan workspaces, all uploads count toward the monthly throughput limit, including checklist photos, document files, and attachments. For all paid plans, storage is unlimited.
Summary
- Document cover images: 10 MB limit on web app only — no limit on mobile
- Document files (PDF, video, doc, etc.): No size limit on any platform
- Checklist photos: No limit on any platform
- Paid plans: Unlimited storage — no cap
- Free plan only: ~9.8 MB/month upload throughput cap
For questions about your plan or storage, contact support@xenia.team.
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