05 For Frontline Teams: Your First Day on Xenia (mobile-first quick start)

Ayesha
Ayesha
  • Updated
This article explains the key steps to get started with Xenia on your first day. You'll learn how to log in, manage tasks, configure notifications, and access support resources.

1. Five Things to Do in Your First Session

1. Download the app and log in. App Store or Google Play → search Xenia → install → log in with the credentials your manager gave you. See Downloading the Xenia App & Logging In for the full guide.

Welcome and Log In to Xenia

2. Check your home screen. When you first log in, you'll see your home screen. For most frontline employees, this is Location Pulse — a list of tasks due today at your location. This is where you'll start every shift.

3. Find and complete your first task. If a task is waiting, tap it. Tap Start. Work through the checklist — answer each step, take photos where required, complete any follow-up prompts. Tap Submit when done.

4. Turn on push notifications. Tap your profile icon (top left) → Notification Settings → turn on Push. Then go to your device Settings → find Xenia → Notifications → Allow. Both must be on.

5. Know where to go for help. Side menu → Diagnostic Tools if you hit a technical issue. Contact your manager for anything about access or missing tasks.  

This article guides you through the essential first-day steps in Xenia, including logging in, managing tasks, configuring notifications, and contacting your manager for support. For more information, explore related articles on advanced features and troubleshooting.


Need Help?
Reach out to our Support Team at Support@xenia.team 

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