Can I Use Xenia Offline? What Gets Saved Without a Connection?

Ayesha
Ayesha
This article explains how to work with checklists in areas with poor or no internet connection. You will learn how to complete tasks offline and ensure your submissions sync properly when back online.

1. What Works Offline

Completing a checklist in progress: If you've already opened a checklist and started answering steps, you can continue working through it offline. Your responses are saved locally on the device as you go.

Navigating already-loaded screens: Screens and data that have already loaded stay accessible while offline. Your home screen, open tasks, and in-progress checklists are available. 

2. What Requires a Connection

Submitting a checklist: The final submission requires a connection to reach Xenia's servers. If you tap Submit while offline, the submission queues locally and syncs automatically when your connection is restored.

Loading new content: New tasks, new announcements, updated project data, and fresh notifications require a connection to load.

Opening unvisited screens: If you haven't visited a screen recently, it may not have loaded data — you'll see an empty or loading state until connection is restored. 

3. How Offline Submission Works

If you submit while offline:

  1. The submission is queued on your device (visible in Diagnostic Tools → Local submissions: X on device, pending submit)
  2. When connection is restored, the submission syncs automatically — no action needed from you
  3. You'll see the submission confirmed in your history once it syncs
  4. The submission timestamp reflects when you tapped Submit — not when it synced 

4. Best Practice in Low-Connectivity Areas

  • Open your tasks before entering a low-signal area — they'll load while you have connection
  • Complete the checklist as normal
  • Find a stronger signal before tapping Submit to avoid the sync queue
  • If you regularly work in areas with no signal, use Wi-Fi when available to sync any queued submissions
This article explains how to manage checklist submissions offline, including local saving, checking submission status, and automatic syncing when reconnected. For more information, see related articles on offline task management and device synchronization.
 
Need Help?
Reach out to our Support Team at Support@xenia.team 

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