Mobile Troubleshooting & FAQs
Find quick fixes and answers to common mobile issues and frequently asked questions.
Articles
- How Do I Know Which Location I'm Submitting For?
- I Can't Log In — What Should I Do?
- The App Is Running Slowly — What Can I Do?
- Why Is My Task Showing as Overdue When I Completed It?
- Why Is My Home Screen Different from My Colleague's?
- Why Did My Progress Disappear? (and how to avoid it)
- Can I Use Xenia Offline? What Gets Saved Without a Connection?
- Why Can't I See My Checklist or Task?