This article explains how to manage your notification preferences in Xenia. You will learn how to control notification channels and ensure your device receives alerts properly.
1. Where to Find Notification Settings
Where to Find Notification Settings
- Open the Xenia app
- Tap your profile icon or initials in the top left corner
- Tap Notification Settings
2. What You Can Configure
Notification preferences may be configurable per notification type depending on your workspace:
- Task assignments and reminders
- Overdue and missed task alerts
- Announcements
- Chat messages
- Work Order updates
- Approval actions
Toggle each type on or off, and set which channel(s) it uses.
3. Save Your Settings
After making changes, save. Changes take effect immediately for new notifications — they won't retroactively change notifications already sent.
Note: Device-Level Permission Is Separate
Even if push is enabled in Xenia, your device also needs to allow Xenia to send notifications. If push notifications aren't arriving after enabling them here, check your device settings: Settings → Xenia → Notifications → Allow.
This article explains how to manage your Xenia notification preferences and ensure your device allows notifications. For more information, see related articles on notification troubleshooting and account settings.
Need Help?
Reach out to our Support Team at Support@xenia.team
Reach out to our Support Team at Support@xenia.team
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