Search

A New Location Was Added — Why Isn't It Getting Tasks from Existing Projects?

Ayesha
Ayesha
This article explains how to manage location additions within Xenia projects. You will learn how to manually add new locations to projects and ensure tasks are generated properly from the new schedule start date.

1. Understand Manual Location Addition

The Fix

Adding a location to Xenia does not automatically add it to any existing projects. You must manually add it to each relevant project.

For each project that should include the new location:

  1. Operations → Projects → open the project
  2. Schedules tab → click Add Location (or Edit/Add Assignee)
  3. Select the new location
  4. Save

A new schedule is created starting from the current date. Tasks begin generating at the next scheduled start time. No retroactive backfilling.

For new store onboarding: Add the new location to all relevant projects as part of the launch checklist. With role-based projects, as long as the right users are in the role and have location membership at the new store, they'll receive tasks immediately.

This article explains how to manually add a new location to projects in Xenia, ensuring tasks generate correctly from the new schedule start date. Following these steps helps integrate new stores into active projects and enables automatic task assignment to users.


Need hELP?
Reach out to our Support Team at Support@xenia.team 

Was this article helpful?

0 out of 0 found this helpful

Have more questions? Submit a request

Comments

0 comments

Please sign in to leave a comment.