Why Didn't My Project Generate Today?

Ayesha
Ayesha
This article explains how to troubleshoot task generation issues in your project. You'll learn the key checks to perform to identify and fix common problems preventing task creation.

1. Diagnostic Checklist — In Order

Diagnostic Checklist — In Order

1. Is the project active (not paused)? Operations → Projects → look for a paused status indicator. If paused, reactivate.

2. Is today's day of week selected? Open the project → cadence → confirm today's day is checked. If it's Monday and weekends are deselected but Sunday was accidentally left off — no task.

3. Has the project start date passed? Projects with a future start date don't generate until that date. Check the configured start date.

4. Are there locations assigned? Operations → Projects → Schedules tab → confirm locations are listed. A project with no locations generates nothing.

5. Is the template published? Unpublished templates cannot generate tasks. Operations → Templates → confirm the template is Published.

6. Timezone issue? If tasks appeared but at an unexpected time, see the timing article below. If no tasks at all, confirm each location has a timezone set in Settings → Locations.    


Need Help?
Reach out to our Support Team at Support@xenia.team 

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