This article explains how admins can update user profiles and manage user settings effectively. You will learn how to modify user details, roles, passwords, and permissions within the system.
1. What Admins Can Edit
From Settings → Users, click the three dots (⋯) next to any user and select Update. Editable fields:
- Name, email address, phone number
- Role assignment
- Location membership (which stores they have access to)
- Password — set directly or send a reset link
Deleting a user: Three dots → Delete. Login access is removed immediately. All submissions, tasks, and history are permanently preserved.
For role-based shared accounts at turnover: Don't delete — just reset the password. The new person in that position uses the updated credentials.
This article guides admins through updating user profiles, managing passwords, editing roles, and setting permissions within the Xenia platform. For more information, refer to related user management articles in the knowledge base.
Need Help?
Reach out to our Support Team at Support@xenia.team
Need Help?
Reach out to our Support Team at Support@xenia.team
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