Access & Visibility Issues
Troubleshoot permission settings, access restrictions, and visibility controls to ensure the right users can view and interact with the right information.
Articles
- Why Is a Location Missing from My User's View?
- Why Can't My User Log In?
- I Reassigned a Role — Why Does the User Still See the Same Things?
- I Resent an Invite — Is the Old Link Still Active?
- Why Does My Invite Link Show a Blank Screen or "This Site Can't Be Reached"?
- Why Is a User Seeing All Locations When They Should Only See One?
- Network Whitelisting for Xenia: Hostnames and Ports to Allow
- Why Can't My User See Their Checklist?
- How Do I Remove a User's Access Without Deleting Their Account?
- Why Can My User See Tasks That Aren't Assigned to Them?
- How Xenia Invite Links Work — Expiration, Resending, and the Firebase Wrapper