05 How to Update Your Profile: Email, Phone Number & Personal Settings

Last updated: October 19, 2026

This article explains how to configure your user settings within the Xenia platform. You will learn how to update personal information, adjust preferences, and change your password.

1. How to Access My Settings

On Web:

  1. Click Settings in the top bar of the app
  2. Click My Settings 
  3. Your personal profile page opens
Navigate to My Settings



On Mobile/Tablet:

  1. Tap your profile icon or initials in the top left corner
  2. Tap your account name at the top of the side menu
  3. Your profile settings open 

2. Updating Your Email Address

  1. Open My Settings
  2. Find the Email field
  3. Click or tap the field to edit it
  4. Type your new email address
  5. Click or tap Save Changes

Your email address is what you use to log in and where Xenia sends email notifications. After updating, use the new email address to log in going forward. 

Select Email Address Field

3. Updating Your Phone Number

  1. Open My Settings
  2. Find the Phone Number field
  3. Click or tap the field to edit it
  4. Enter your new phone number
  5. Click or tap Save Changes

Your phone number is used for SMS notification delivery. Keeping it current ensures you receive text alerts correctly if SMS is enabled for your notification preferences.

Select Phone Number Field

4. Updating Your Name

  1. Open My Settings
  2. Find the Name field
  3. Click or tap to edit
  4. Update your name
  5. Click or tap Save Changes

Your name appears on all submissions, task completions, and reports across Xenia. Updates take effect immediately.

Return to Xenia Admin

5. Updating Your Timezone

  1. Open My Settings
  2. Find the Timezone field
  3. Click or tap the dropdown
  4. Search for or scroll to your correct timezone
  5. Select it
  6. Click or tap Save Changes

Your timezone affects when task reminders and notifications appear on your device. If tasks are appearing at unexpected times, check that your timezone is set correctly here. 

Choose Time Zone

6. Updating Your Password

  1. Open My Settings
  2. Find the Password or Change Password section
  3. Enter your current password
  4. Enter your new password
  5. Confirm your new password
  6. Click or tap Save Changes or Update Password

If you've forgotten your current password and can't log in, use the Forgot Password link on the login screen to receive a reset email.

Access Current Password Field

Note for Admins

If a user cannot access My Settings themselves, or if you need to update a user's profile on their behalf, admins can edit any user's profile directly from Settings → Users → [User Name] → Edit. See the article: How to Edit Another User's Profile If I Am an Admin in Xenia.

You have successfully updated your user settings in the Xenia platform, including personal information, time zone, location, and password. For more information, refer to related articles on user profile management and security settings.





Need Help?

Reach out to our Support Team at Support@xenia.team