Tapping a Notification — Where It Takes You (deep linking explained)

Last updated: October 19, 2026

This article explains how to effectively use Xenia notifications to navigate directly to relevant tasks and messages. You will learn how notifications streamline your workflow and ensure timely task completion.

1. What Deep Linking Means

When you tap a Xenia push notification, you don't land on the home screen. You land directly on the specific screen that notification is about. This is called deep linking.

No navigating, no searching, no tapping through menus. Tap the notification, go straight to what needs your attention.

Understand Xenia Notification Behavior
 

2. Where Each Notification Takes You

Notification Type Where It Takes You
New task assigned That task's detail screen
Task overdue That task's detail screen
New announcement That announcement's full view
New chat message That conversation thread
Work Order assigned That Work Order's detail screen
Submission approved That submission's detail view
Submission rejected That submission with rejection message
Changes requested That submission with feedback visible
Corrective task created That corrective task's detail

3. Tapping from a Lock Screen vs. Notification Center

From the lock screen: A banner appears when the notification arrives. Tap it directly. If your phone is locked, it may ask for Face ID or your passcode first, then takes you to the screen.

From the notification center: Swipe down from the top of your screen to see all notifications. Tap any Xenia notification there. Same deep-link behavior — goes directly to the relevant screen.

From email notifications: If you receive an email notification and tap the link inside the email, it opens the Xenia app and takes you to the same deep-linked screen — whether you're on a phone or computer. 

This article explains how Xenia notifications provide direct access to tasks, announcements, and chats, ensuring efficient navigation. It also covers task completion requirements and how missed tasks notify your manager, plus accessing notifications from the lock screen or notification center.





 
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